Q: Why text?
A: More people read their text messages more frequently than mail or email. We want to make sure we are communicating on channels that you prefer.
Q: How do I know it’s the credit union? Is it secure?
A: We will always message you from 43783. While it is secure, we do not intend for this service to be used for sending sensitive information such as your personal identifying information.
Q: What kinds of texts will I be receiving?
A: At this time, we will just be sending payment reminders, overdraft notifications, and other important account messages.
Q: Can I opt-out now - before I get an initial text?
A: Yes, just give us a call and we will add you to the opt-out list.
Q: What if I opt-out, but decide later that I want text reminders?
A: You can opt back in anytime. We will provide an online request form you may complete to re-enroll.
*Message and Data Rates May Apply. The number of messages may vary.