Q: How long does it take for the payment to arrive:

A: As long as your recipient accepts the payment promptly, funds should arrive within 1-3 business days. 


Q: How much does it cost?

A: The first 5 payments in one month are free. After that, they are $1.00 each.


Q: How long does the receiver have to pay the request?

A: The receiver has 30 days or less to pay the request. 


Q: What if the request expires?

A: Nothing happens


Q: What if the request is paid, what happens next?

A: If the request is paid, the money (minus the fee) is deposited directly into the customer's account 2-3 business days after the paid date.


Q: What happens if the funds I have sent to the recipient but it has expired?

A: When a payment expires because the recipient did not accept the funds, the funds are returned to the sender. 


Q: What is the minimum amount of funds I can send using PopMoney?

A: The minimum is $10.00


Q: Can I cancel a payment in PopMoney?

A: Yes, you can cancel a payment anytime before or on the send date. 


Q: How do I cancel or stop a PopMoney Payment?

A: You will need to log into your account online and click on PopMoney. Once there select the payment in question and then select the option for stop payment. I