Steps to send a request:

  1. Visit the Request Money Tab in Popmoney
  2. Choose who to request money from (up to 5 contacts allowed).
  3. Decide if the request is a fixed or open amount.
  4. Set additional options, such as a due date earlier than the default of 30 days, accept partial payment (for fixed payments), and set a reminder.
  5. Enter the purpose of the request
  6. Customize the text or email notification that goes to the contact(s).
  7. Select the account where the money will be deposited.


Steps to pay a request:

  1. Either go to www.popmoney.com or log in to Online Banking if the receiver's financial institution offers Popmoney.
  2. The request appears on the Overview tab in the To-Do List section, under Received Requests.
  3. Click pay
  4. Select the account to debit
  5. Enter the amount (if the open amount or partial payment allowed).
  6. Choose the Send date
  7. Enter a custom message if desired
  8. Click continue
  9. If prompted, validate identity to send the payment.