How often does your credit score update?

  • Once enrolled, your score will update automatically every 24 hours or by selecting the link below the score, you can have it manually updated sooner than 24 hours. 

Will this affect my credit score by how often it updates?

  • No. This is only a soft pull on your credit and will not affect your credit score at all.

What credit reporting agency is used to access this information?

  • Data is pulled directly over from Transunion.

If I enroll online, will I need to re-enroll through my mobile app?

  • No, only one channel is necessary. 

I have a joint owner on my account, will they be able to see their score if they enroll?

  • No, only the primary account holder will be able to as their Social Security Number was inputted when registering for online banking.